return & refund policy
At Apex Garage Systems, we are committed to delivering powerful technology solutions and ensuring customer satisfaction. This Return and Refund Policy outlines the conditions under which refunds or cancellations may be granted.
Subscription Cancellations
Customers may cancel their subscription at any time through their account dashboard or by contacting customer support.
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Cancellation will take effect at the end of the current billing cycle
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You will continue to have access to the platform until the subscription period expires
Refund Eligibility
Because Apex Garage Systems provides digital software services and instant platform access, refunds are generally not provided once a billing cycle has started.
However, refunds may be considered in the following cases:
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Duplicate charges
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Billing errors
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Platform access issues caused by system malfunction
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Unauthorized transactions
All refund requests must be submitted within 7 days of the charge date.
Non-Refundable Situations
Refunds will not be issued for:
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Change of mind after subscription activation
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Failure to use the service
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Lack of technical knowledge
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Missed cancellation deadlines
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Promotional or early-access pricing plans
Account Downgrades
If you downgrade your plan:
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The downgrade will take effect at the next billing cycle
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No partial refunds will be issued for unused time
Service Interruptions
While we strive to maintain uninterrupted service, temporary downtime for maintenance or updates may occur. Such interruptions do not qualify for refunds unless the disruption is prolonged and significantly affects service availability.
Contact for Refund Requests
To request a refund or report a billing issue, please contact:
Email: admin@apexgaragesystems.com
Subject Line: Refund Request – admin@apexgaragesystems.com
Our team will review your request and respond within 3–5 business days.
